Notification of the need for supply of aids and medicines

The need for an aid can be communicated to your case management via the ALS app. For this purpose, a supply request with several categories from breathing aids to transfer aids is available in the ALS app. For example, the need for aids for the living environment, a communication aid or care aids can be communicated via the app and the supply can be initiated in this way. After you have communicated your need via the app, you will be contacted by your case managers to plan the next steps for the provision of an aid.

Notification of supply needs for medicines

If you inform us in a supply request via the ALS app that you need a neurological medication, your case managers will be notified immediately. They will take care of your supply with a new or an existing medication. In addition, the ALS app also offers the option of submitting the consultation requirement for a neurological medication. You will then be contacted and advised by a pharmacy specialising in ALS at the earliest possible time.


ALS-App: Notification of the need for supply

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Neue Versorgungsanfrage Hilfsmittel
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ALS-App Versorgungsanfrage Medikation
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ALS-App Versorgungsanfrage Medikation Zusammenfassung

My supply of assistive devices

The function "My aids" on the page Supply offers an overview of the current and past supply with aids. In the detailed description of an individual aid, you can see the processing status of the supply process and which medical supply store supplies the aid. A filter function offers the possibility to filter all aids according to the status of the supply process, the aid category and the date of the most recent supply process.


ALS-App: My supply of assistive devices

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Neue Versorgungsanfrage Hilfsmittel
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ALS-App Übersicht meine Hilfsmittel
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ALS-App Details Hilfsmittelprozess